Customer Service

Ordering Information

You may order Cocodots from our online shop, open all day, every day! Orders are processed over a secure server as denoted by the “https” web address and solid key icon in the web brower. We accept many forms of payment in our online shop, including Visa, MasterCard, American Express, Discover, and Paypal.

Shipping Information

There is a flat-rate shipping and handling fee of $8.00 per order. Orders are generally shipped between 2 to 5 business days.  Standard shipping is sent USPS Priority mail. Please allow up to 4 days for your shipment to arrive after receiving your shipment notification email.

Two-day priority shipping is available upon request for an additional charge.

Returns & Exchanges

Items may be returned within 15 days of delivery. Returns will only be accepted if the item is unworn, unlaundered, and unaltered. A refund for the purchased item will be processed once the item is received. Shipping costs are not refunded.

An item may be exchanged for an alternate size if available. Items may be exchanged within 15 days of delivery. The exchanged item must be unworn, unlaundered, and unaltered. The new item will be shipped once the original purchased item is received. No additional shipping charges are incurred for the delivery of the replacement item.

For questions about your order, please Contact Us and reference your order number.